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Autodesk Desktop Connector is not fully set up (in ReCap Photo)! Can I try to install an older version of Desktop Connector to see if that would help in any way? Improved performance when opening DWG files on Autodesk Docs. Recap: "Autodesk Deskop Connector is not fully set up". You can try the following steps to set things up: 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Launch the .exe and it runs until halfway completed, then a pop up: Autodesk Desktop Connector Setup Could not access network location *:. Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource. Shortcuts crashing in File Explorer during RT-Click operation, Fail to set data shortcut working folder when selecting a folder with only View + Download permission, Double-click on "Autodesk Docs" drive and nothing happens in Desktop Connector, The user is unable to view the BIM 360 Project in Revit and Autodesk Docs, Fixed an issue in which custom properties were missing when dragging and dropping sheet set files to the cloud or when multiple users are working on the same sheet set file to add custom properties. It has all been set up on my PC which works really well with Desktop Connector. In the Windows tray, right-click on the Desktop Connector icon and select "Check for drives" under Help menu. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. Access Desktop Connector from a different machine or with an administrator on the same machine. Still not able to check in the top level assembly.When you go to insert the part in the drawing.In the assembly file, select the part or subassembly in the graphics window or the browser, right-click, and select Adaptive. 2022/9/19 . BeforeDesktop Connector version 14.8.0.1381: If BIM Collaborate or BIM Collaborate Pro was recently purchased, check to see if the BIM 360/ACC project has been set up entirely. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. You must fully uninstall Desktop Connector before installing an older version. The Autodesk Desktop Connectors is an integral part of working as it integrates with the Autodesk Construction Cloud service. This location can be changed during the Desktop Connector installation. Desktop Connector version 16.x introduces many exciting new capabilities that are detailed in this help documentation. November 30, 2022 (v. 16.0.0.1902) No, the November release of Desktop Connector will not support Navisworks. I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. Changes mentioned below only apply to the new Autodesk Docs Connector. Upload and download documents. When you installed Desktop Connector, did you get any error messages? Resolved Change Workspace regression from 15.7.0.1767. I didn't see any attachments to this post. Welcome to Autodesks Installation and Licensing Forums. I have spent many hours trying to sort this today but would really appreciate some help. I know I'm getting the same error on other users PC. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid". Ensure that you are using the latest release before contacting Autodesk support. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Once there, you can rename the existing file to user.config.old and then attempt to restart the product. Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. Note: Desktop Connector support is limited to the current release. While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. If the Desktop Connector is running in proxy network environment, your IT department might need to set up exceptions. Specificallyv. 14.10.0.1456 from June 1, 2021. Solved by natasha.l. Someone had the same problem? I'm checking with our IT department. Read and agree to terms of use. Causes: Desktop Connector is not supported when run as "elevated". One follow up I do have is that this should have raised a Customer Error Report (CER). Fast navigation in Windows File Explorer. I then logged in as myself and the Connector would not start. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. Learn more about, Improved feedback through the new Desktop Connector, Updates from previous versions of Desktop Connector will be blocked. I logged in and it appears to be working fine now. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K AutodeskDesktopConnectorDiagnostics 2018-05-03 08-07-51.zip, How to remove and reinstall the Microsoft .NET Framework. I click Cancel 5-6 times and the result is: Setup Failed. The Autodesk Docs connector will no longer fix references on download. On Windows 10, sometimes the Tray icon will get hidden behind the up arrow. After configuring the drivers, check for missing updates for Recap Photo using the Autodesk Desktop App or via the Autodesk Account. To resolve this issue, you must rename the folder in the cloud data source to remove the leading or trailing space. Then signing out of the desktop connector on the toolbar and signing in again. Are you able to provide some additional information: Let us know if you have any questions or comments. For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded. Starting withDesktop Connector version 14.8.0.1381: Check if you are invited to a BIM 360 project by logging into BIM 360 Document Management online, and access the project. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. As a project admin, navigate to the Members page. . (Cannot uninstall it). Note: Desktop Connector support is limited to the current release. Method 2: Adjust Permissions Settings. Drag & Drop workflows have not changed for the Autodesk Drive and Fusion Connectors. I'm aware that the taskbar hides unused icons and it is not showing. Root of Hub/Projects), Lock/Unlock of file that doesn't exist in cloud shows error such as "Drawing file is invalid", Updated Desktop Connector brand images to be consistent with new Autodesk branding, Reduce upload/download failures associated with slower internet connections, Files getting unlocked when put into Failed Pending Action "Scheduled" State, Drawing opened in AutoCAD becomes read-only after save, User is unintentionally logged out of Desktop Connector randomly, Single clicking on Microsoft Office file causes "Checking for latest version", Cannot drag/drop Microsoft Outlook message attachments into Desktop Connector, "Open in Desktop" from Fusion web client is failing, Improved performance of navigating the cloud workspace in File Explorer, Failure to open a file when the file path is pasted into the file Open dialog of an authoring application, File Explorer launches and then immediately closes after installing Desktop Connector. This is unsupported." Install Walkthrough Tip: Looking to deploy or run the install silently, visit the Desktop Connector Administrator Guide to learn how. Someone had the same problem? Since environments and configurations can be different for each customer, it is recommended that you test this mix version environment to see if the above differences affect your users. Can my company use versions 15.x and 16.x on the same project? Check for Autodesk Docs Drive in the File Explorer. Now your entire project team will be up to date, wherever they are. (If this was posted in the wrong category, my apologies, I could not find an appropriate category for the Desktop Connector specifically). Get answers fast from Autodesk support staff and product experts in the forums. Open the downloaded package and allow it to extract. I am an administrator on my machine with rights to install and uninstall. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Download the latest version of Desktop Connector. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. May be reproduced by uploading files via Cloudsfer, Delete Local in offline mode causes unexpected error, Intermittent crashes of Windows Explorer shortly after the startup, Desktop Connector AddinProcess.exe crash and display crash error report, Recap file uploaded to Drive via Desktop Connector is not viewable in Drive.autodesk.com, Desktop Connector should not allow saving to unsupported locations (ie.