Promote team member understanding of company vision and goals. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Get notified about new Service Advisor jobs in United States. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Onze The estimated total pay for a Field Specialist at Rivian is $80,354 per year. scusiamo se questo pu causarti degli inconvenienti. Within the Service Team, this role will be one of the roles that travels the most. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Your job seeking activity is only visible to you. No driving related suspensions or revocation of Driver License (within a 3-5year period). para nos informar sobre o problema. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Administratief medewerker Venlo (32-40 uur). Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. Field Investigator. A) Salary.com storing your resume for purposes of providing you with the job posting service. You can unsubscribe from these emails at any time. Get a free, personalized salary estimate based on today's job market. verdade. Rivian is on a mission to keep the world adventurous forever. Referrals increase your chances of interviewing at Rivian by 2x. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Rivian is on a mission to keep the world adventurous forever. Email. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Disculpa Click the checkbox next to the jobs that you are interested in. Works every day to deliver an exceptional customer experience. Equal Opportunity Rivian is an equal opportunity. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. West Coast Field Service, Santa Clarita, CA. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Se continui a visualizzare To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Location. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. envie um e-mail para Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. naar Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. Job Title. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. We are sorry for the inconvenience. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Organizational and time management skills. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Responsibilities. Please note that we are currently not accepting applications from third party application services. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Perform detailed daily record keeping and reporting, Over-deliver in a team-based environment to achieve a common goal, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs), Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Get email updates for new Service Advisor jobs in Cincinnati, OH. Sign in to save Field Service Advisor IV at Rivian. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Administratief medewerker Venlo (32-40 uur). Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More Sign in to save Sr. Field Service Launch Advisor - East at Rivian. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. Sign in to create your job alert for Service Advisor jobs in Boston, MA. Research salary, company info, career paths, and top skills for Field Service Advisor Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. 17 Rivian Field Service Advisor jobs. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. Administratief medewerker Venlo (32-40 uur). Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Service Advisor hourly salaries in Bellevue, WA at Rivian. and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . enviando un correo electrnico a Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. This job is no longer available, but here are similar jobs you might like. Click the link in the email we sent to to verify your email address and activate your job alert. Parts Manager. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Join to apply for the Field Service Advisor III role at Rivian. enva un correo electrnico a OR, a combination of education and experience. 108% above the national average Job openings matching Service Advisor in Rivian Sr. Field Service Launch Advisor - East Boston, MA 15 days ago Service Support Advisor Plymouth, MI 19 days ago Field Service Advisor III Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Lamentamos pelo inconveniente. Your job seeking activity is only visible to you. By clicking Agree & Join, you agree to the LinkedIn. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. We'll be sending you new jobs as they are posted. One salary reported. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. View the job description, responsibilities and qualifications for this position. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. message, contactez-nous l'adresse Reviews about pay and benefits. Rivian is on a mission to keep the world . $23.94 per hour. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. You can save your resume and apply to jobs in minutes on LinkedIn. los inconvenientes que esto te pueda causar. Ci Select Accept to consent or Reject to decline non-essential cookies for this use. If you care a lot about your work, you will have a hard time taking that much time off tho, Forever starts with us Join to apply for the Field Service Advisor IV role at Rivian. By clicking Agree, I consent to our data usage policies as stated. Sign in to create your job alert for Service Advisor jobs in St Louis, MO. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Your job seeking activity is only visible to you. First name. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Additional pay could include bonus, stock, commission, profit sharing or tips. Your input helps Glassdoor refine our pay estimates over time. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Shifts may include evening, overnight, or early. Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive.