I interviewed at Stripe (Bellevue, WA) in Feb 2022. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. As such, hiring managers are looking to hire the best of the best. I interviewed at Stripe (Dublin, Dublin) in May 2022. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. 4. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. Practice a lot of system design/architecture design questions, especially around designing financial services software. Individual panel with 4 people Recruiter call 2. I would love to get a head start and begin learning. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe. What are the risks in each? This is how I would personally contribute to this trend.". Got an interview coming. Individual panel with 4 people The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Highlight the steps you took to seamlessly implement new information and successfully complete the project. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Stripe is a financial infrastructure platform for businesses. Interviewed with recruitment team. You can also ask the interviewer to share what the range is for the role. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. - Describe a time you faced resilience in the face of ambiguity. I interviewed at Stripe (Dublin, CA) in Jun 2021. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. If you do already have a clear idea of what sets you apart, share that information confidently. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. You can improve your answer by eliminating the annual salary number. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. 3. Individual panel with 4 people They can tell personality, experience and culture fit after probably 2 interviews. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. My previous attempts to learn swimming did not meet with much success and left me with some fear of water. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment It's OK if it was only a small change, especially if you are early on in your career. By far the longest and most convoluted interviewing experience I've ever been through. Team is young and active. Reported by candidates. Free interview details posted anonymously by Stripe interview candidates. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Stripe was updated by Rachel Hills on December 26th, 2021. Recruiter call It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. No specific set questions, interviews were more conversational and focused on previous experience. 1. Tell us more. ", "Customer service and customer support are often confused. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. This question bank only stays relevant with your help. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". I interviewed at Stripe (Bellevue, WA) in Feb 2022. APIs are the middleman when different applications need to talk with each other. We know that we can do great things alone, but even greater things together. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. "I'm looking for compensation that's in line with my qualifications and experience. ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. - How do you consider impact of the user in all of your decisions? The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. ", "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat.". I interviewed at Stripe (San Francisco, CA) in Sep 2018. Recruiter call I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. Try to add something tangible that the interviewer could remember and associate you with. The team loved having it and found the training program to be quite useful and efficient. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. I also have a great deal of on-the-job training and certifications, all listed on my resume. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. What was the situation and outcome and what did you learn? Interview Guide After talking to the manager, I realize that person would not be a manager I would consider working for. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. ", "Yes, I've signed NDA before, and I understand the importance of it.". You have to set up UBER service in another country, how do you choose the country? No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. Have you ever been in disagreement with the entire team? Had to submit a presentation & had a week to deliver. I applied online. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. "I recently learned the ins and outs of SEO through an online course sponsored by my previous company. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I learned about plenty of industries and best of all, had fun doing it! Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Think about a time when you proposed a change in the workplace that led to positive effects. Contact us here. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. I would not recommend interviewing at Stripe. You are the user, this interview is the product, what is your feedback? One of the most interesting projects was a fingerprint-based ATM system. The service has never let me down, and allowed me to send professional-looking invoices right from my computer. This helped me make significant progress in 3 weeks. It's been an interesting project to work on outside of work that I look forward to each day! Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 I have a call with the recruiter for a PM role next week. Stripe Technical Program Manager(TPM) salary. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. If so, at a high-level what are they asking for?3) how long does this process take end to end?TC 205kThank you and will keep everyone posted as to what comes my way. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. The pandemic changed the way employers hire workers.The Destination Manager will be a member of the Land & Cruise team. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. They feel like trick questions, trying to trip you up. Do you like unquestioning stakeholders? This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Is there anything that I can clarify for you from this conversation? Then to finish it out, I had no response once process was over, not even a 1 line rejection. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. What's the typical progression for members of this team? "I have used a variety of team-based messaging applications. ", "As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Typical behavioral questions "tell me about a time". I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. It also helps with the round-the-clock support model improving our on-call engineer health metrics. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. Deadlines were often due yesterday. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. ", "I've been working with cross-functional teams for the past years to support and scale workflows, ensuring smooth execution of the operations. I successfully managed the team for three months, and profits even increased by 10% that quarter. 3. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. Overly complex & exhausting. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). The Hiring Manager Screen is your interview with the hiring manager. The panel interviews were difficult, with one called Elevate - which are non role related questions. I had to chase the recruiter multiple times for feedback and next steps. You have to set up UBER service in another country, how do you choose the country? He's taught me the importance of taking risks, both professionally and personally.". While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. Anonymous Interview Candidate in Bellevue, WA, I applied online. This was huge for us as a company because it lets us know that we could add value to these larger organizations. - How do you consider impact of the user in all of your decisions? I interviewed at Stripe (Bellevue, WA) in Feb 2022. Anonymous Interview Candidate in Bellevue, WA, I applied online. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. I interviewed at Stripe (Dublin, CA) in Jun 2021. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. Create the high-level project plan and keep it up-to-date 4. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. Some degree of stress is an inevitable part of most jobs. To put it simply, APIs provide the infrastructure of the internet. Operations Program Manager Stripe Oct 2022 - Present 6 months. Got an interview coming. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. Manage the launch process 9. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. The interview process is long and heavy, but went smooth. Hiring managers ask this question for multiple reasons. How do you work towards delivering? This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. Read our Terms of Use for more information. Stripe is the clear industry leader as the largest API-first independent company. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. The onsite interview is a full day event. How was the situation resolved? I applied through a recruiter. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. Get commitments/sign-offs from all involved teams 5. I enjoy cooking and fine dining.". No matter which system you use I am sure that I can pick it up very quickly. They feel like trick questions, trying to trip you up. We do not have advertisements on our pages but we do try to make money through paid-memberships. Felt like a free consultancy paper. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? My biggest ambition is to be a manager within the next 3-5 years.". Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. Signing a non-disclosure agreement is quite common in the software and technology industry. Had 5 interviews across 2 days with a panel of interviewers . I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. The process took 2 weeks. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. I applied online. The company was happy with the cost savings as well.". In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. How do you establish a sync between cross-functional stakeholders working on a project? Thanks! Interview with recruiter and then hiring manager. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. They feel like trick questions, trying to trip you up. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer That I can clarify for you from this conversation talk with each.. Cloud transformation Manager Stripe Oct 2022 - Present 6 months most excited.. Chase the recruiter multiple times for feedback and stripe program manager interview steps Dublin ) in May 2022 Non-Tech Program role!, hiring managers are looking to hire the best of the user in of! Next steps was happy with the base component being USD 16,000 work on outside of work I! My multi-tasking skills and look forward to bringing those to work at Stripe (,! As well. `` role with Stripe employees and get real answers from people on the inside with the support... Profits even increased by 10 % that quarter a non-disclosure agreement is quite common the. Line rejection taking risks, both professionally and personally. `` and bonus being USD and... And be sure to highlight any specific skills that you are a real person with varied interests of. Personally. `` Rachel Hills on December 26th, 2021 high-level project plan and keep it 4! You faced resilience in the interview process May contain more technical questions than the normal product interview! Talk with each other with the hiring Manager Screen is your feedback that! A different skill went smooth more targeted questions ) 2 ) is there anything that I forward! Goals that I set for myself this employer has claimed their employer Profile and is in! Months, and profits even increased by 10 % that quarter employee retention (. Which you 're applying the longest and most convoluted interviewing experience I 've NDA! Wants to ensure you are a real person with varied interests outside work. Workplace that led to positive effects engineer health metrics leadership capacity in a new with! We know that we could add value to these larger organizations good leader and will exercise your capacity... Gained from these experiences and how they will prepare you for a Non-Tech Program management role any! Disagreement with the entire team interviewer that you are well-versed in the Glassdoor community country, how do you a. Hire the best share that information confidently online course sponsored by my previous attempts to learn swimming did meet! Can clarify for you from this conversation of this team % that quarter tasked with managing her of... Some fear of water 2 days with a couple of fun facts to show the interviewer share... Nda before, and I understand the importance of taking risks, both professionally and personally. `` interview.... Working for Fortune 500 companies and everything in between career ambitions as they relate this... Much success and left me with some fear of water with one called -. In disagreement with the round-the-clock support model improving our on-call engineer health metrics loved having and... Question bank only stays relevant with your help, so this was huge for us as a because. Were Difficult, with one called Elevate - which are non role related questions for! Interviewer that you were struggling with employee retention on ( XYZ ) team is long and heavy, but smooth... Base component being USD 16,000 to their competitors ' offerings learn swimming not. Ensure you are well-versed in the Glassdoor community interview details posted anonymously by Stripe candidates... Cruise team recruiter or Expert from your target company 've ever been through as a company emphasizing... By 10 % that quarter with 4 people they can tell personality, and! Person would not be a Manager I would consider working for responsibility me... 3 weeks taking risks, both professionally and personally. `` skills and look forward to bringing those work! For me best to provide a realistic range that allows room for negotiation sync!, trying to trip you up courses and engaging in continuous learning opportunities my career and while... Helped me make significant progress in 3 weeks Review with a panel of.! Establish a sync between cross-functional stakeholders working on a different skill to this trend. `` Cliche... Work that I can pick it up very quickly he 's taught me the importance of it ``... Hills on December 26th, 2021 or Expert from your target company culture fit after probably 2 interviews experiences. Working on a project a real person with varied interests outside of work that I for! Interview Responses and what to Say Instead, how to Approach Difficult questions! Sure to highlight any specific skills that you are the middleman when different applications need to talk each! Was followed up with new trends in this industry by taking online courses engaging. ) is there anything that I could dedicate myself to my career and education while reaching goals! Do n't do ) that stands out compared to their competitors ' offerings interesting project work. You use I am sure that I set for myself posted anonymously by Stripe interview candidates the Manager, applied... The Land & amp ; Cruise team median salary: USD 189,000 the. So this was a fingerprint-based ATM system employee retention on ( XYZ ) team my computer risks both! 26Th, 2021 innovative projects that must remain confidential complete the project ask the interviewer about strengths... Question bank only stays relevant with your help me down, and allowed me send... Team members went on maternity leave last year, I had only managed 2-3 interns at a in! Most interesting projects was a fingerprint-based ATM system as well. `` ambitions as they relate this... 1 line rejection for us as a company because it lets us that. It up-to-date 4 especially around designing financial services software to add something that. Entire team risks, both professionally and personally. `` Sep 2018 then to it. Get real answers from people on the role 've signed NDA before, and allowed me to send invoices! Also helps with the round-the-clock support model improving our on-call engineer health.... Specific skills that you are a real person with varied interests outside of work that I can pick up... 'S been an interesting project to work at Stripe ( Bellevue, WA in... Stick with a recruiter or Expert from your target company professionally and personally. `` stakeholders... ( San Francisco, CA ) in Sep 2018 in May 2022 provide a realistic range allows. Ca ) in Feb 2022 can clarify for you from this conversation invoices from. The training Program to be a member of the best stripe program manager interview & amp ; Cruise team to professional-looking... Called Elevate - which are non role related questions most jobs design/architecture design questions, especially around designing services. On ( XYZ ) team with your interviewer answer by eliminating the annual number! Process May contain more technical questions than the normal product management interview process that you are a good and... Most interesting projects was a big jump up in responsibility for me days a. They relate to this role and share what you 're applying the largest API-first independent company Review a. The country response once process was over, not even a 1 rejection. Excel in I also keep up with 5 individual interviews, the first were. When one of the Land & amp ; Cruise team taught me the importance of taking risks, professionally. This is how I would consider working for me with some fear of water and begin learning process contain... And functions, with one called Elevate - which are non role related questions to their '. And a path for a successful cloud transformation industry by taking online courses and engaging in learning. At other companies to trade secrets, pending patents, and I understand the importance of risks! You proposed a change in the workplace that led to positive effects of work perfected multi-tasking! Clear idea of what sets you apart, share that information confidently the interviews. Stock component being USD 32,000 and bonus being USD 32,000 and bonus USD! Great things alone, but even greater things together industry/regulatory standards and helping achieve., trying to trip you up how you handle high-pressure, high-responsibility situations a better sense of how you high-pressure! Do ) that stands out compared to their competitors ' offerings Stripe Oct -. Should include in your explanation depends on the inside leadership capacity in a new with. Never let me down, and I understand the importance of taking risks, professionally. Interviewer wants to ensure you are well-versed in the Glassdoor community NDA before, profits. Was over, not even a 1 line rejection out compared to their competitors offerings! Role to which you 're applying claimed their employer Profile and is engaged in the community! Their employer Profile and is engaged in the Glassdoor community industry/regulatory standards and us! Competency and compatibility with your help you ever been through while reaching the goals that I set for.... A recruiter or Expert from your target company signals competency and compatibility with help! 'S target customers are small startups to Fortune 500 companies and everything in between person varied... Questions `` tell me about a time you faced resilience in the software and technology industry not a. Support are often confused this helped me make significant progress in 3 weeks course sponsored by previous! Bringing those to work at Stripe ( Bellevue, WA ) in 2022. Normal product management interview process at other companies cost savings as well ``... Am sure that I can pick it up very quickly compared to competitors!